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Forum moderators - deleting posts (not updating them)
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DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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I have noticed that the forum moderators are now just deleting posts completely (and not merley editing posts).

The problem with deleting posts is that others have commented (or linked to these posts) and these separate posts (and threads) now make no sense.

I had added this information in the thread which has been butchered in this way and added (what I thought) was useful background information as to how the moderators at the DVD forums deal with posts that need to be edited. They have 50,000 members of their forums and manage an excellent job of moderating (and if neccessary) editing posts - but they rarely (if ever) delete the post completely.

This post of mine has itself been deleted so all the information / links I added have been lost.

If anyone expresses any interest I will re-find the information.

I am a keen supporter of moderation at these forums - but something seems to have gone awry with the current removal of posts (instead of merley editing of posts). And when posts are edited there should be an obvious sign of editing e.g. with "*** EDITED BY MODERATOR ***" etc in the post.
Paul
DVD Profiler Unlimited RegistrantStar ContributorSpaceFreakMicha
Jesus-Freak
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,774
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I agree, deleting posts instead of a temporary ban for bullies doesn't work. Instead of preventing personal attacks they are now just deleted from the threads, not from the minds of people involved.

Only the fear of temporary bans/restrictions may help to keep some of the well-known fireheads cool.
DVD Profiler Desktop and Mobile RegistrantStar ContributorTaro
Registered: February 23, 2009
Reputation: High Rating
Belgium Posts: 1,580
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Quoting SpaceFreakMicha:
Quote:
I agree, deleting posts instead of a temporary ban for bullies doesn't work. Instead of preventing personal attacks they are now just deleted from the threads, not from the minds of people involved.

Only the fear of temporary bans/restrictions may help to keep some of the well-known fireheads cool.
I agree. Banning a use should really be a last resort, if he/she didn't comply to the rules after multiple warnings ... but simply deleting posts is not a solution. It only makes it seem like bullies are encouraged to act out this way, as they know in advance the evidence will get deleted.

The way I see it, the only posts that should be deleted are spam messages. If a post is inflammatory, the best course of action is to lock the thread and warn or ban the offending user.
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DVD Profiler Unlimited RegistrantStar Contributorwhispering
On ne passe pas!
Registered: March 13, 2007
Finland Posts: 1,380
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Agreed
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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Totally agree with all above. Deleting posts is an easy way for moderators to hide problems, but it solves nothing. And the fact that moderators hide themselves behind their anonymity, never give reasons of their deletions to the authors of the posts, and cannot be joined by private message make their action very frustrating for those who would really want to see things get better.

I fell in love with dvdprofiler seven years ago. It was young, had some imperfections, but that was a pleasure to contribute hundreds of new titles, elaborate translation files for people having the same language than yours, and share layouts. Now, the program grew up, is nearly perfect as a software, though bad choices have been made for the online database. But this place is no more one where we are happy to share anything, and I'm obliged to note that the owners of the site do not really want to take the necessary measures.

Love has gone. Remains just a sad story... 
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DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,918
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Agreed.
DVD Profiler Unlimited RegistrantEdwinK
Registered: May 27, 2007
Netherlands Posts: 691
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On one of the forums I do mod we have the policy not to edit other peoples post, but in the rare occasion that it does happen, we will always add something like:

**edited by: moderator
reason: not the right board**

If we do delete a post, it automatically adds a:

This post has been deleted by <moderator> on <date-time>, but can still be seen by moderators
Reason: <insert reason>
Unfortunately, I can't use DVDprofiler at the moment due to lack of a Windows computer.
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,693
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I totally agree with the above.

The first time I came across this I thought I had lost my mind. I was so certain that I had read a specific post, and then it just wasn't there...

Posts should be edited, not deleted. Threads should be locked, not deleted (with the offending posts also edited, if necessary).
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DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Quoting surfeur51:
Quote:
Totally agree with all above. Deleting posts is an easy way for moderators to hide problems, but it solves nothing. And the fact that moderators hide themselves behind their anonymity, never give reasons of their deletions to the authors of the posts, and cannot be joined by private message make their action very frustrating for those who would really want to see things get better.

I fell in love with dvdprofiler seven years ago. It was young, had some imperfections, but that was a pleasure to contribute hundreds of new titles, elaborate translation files for people having the same language than yours, and share layouts. Now, the program grew up, is nearly perfect as a software, though bad choices have been made for the online database. But this place is no more one where we are happy to share anything, and I'm obliged to note that the owners of the site do not really want to take the necessary measures.

Love has gone. Remains just a sad story... 


I can agree to a point here. Problem from my POV, is that I engaged in a multi-year labor of love for the benefit of the Community, for  which I have received little but abuse and nasty comments from some users and others who think they know far more than theyb really do, and that to me is insuilting beyond belief. Some of the same users whop are screaming about tolerance are siome of the most intolerant people I have ever known.

But he is right; "Love has gone. Remains just a sad story...  " and this not because of Ken and Gerri, but because of a handful of users who have personal vendettas and wish to control thought and speech.

Skip
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Billy Video
Invelos Software, Inc. RepresentativeForum Moderator
Invelos Forum Moderator
Registered: March 11, 2009
Posts: 211
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Just a reminder to keep things non-personal - no personal attacks.
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
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Quoting Forum Moderator:
Quote:
Just a reminder to keep things non-personal - no personal attacks.


Well, we already know that message...   

But as this topic is about your role, won't it be interesting to have your own point of view ?? 
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DVD Profiler Unlimited RegistrantTheDarkKnight
Registered: March 14, 2007
United States Posts: 762
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I fully agree with Paul on this!

Dirk
DVD Profiler Unlimited RegistrantStar Contributorliorb22
This is all a joke.
Registered: March 13, 2007
Israel Posts: 693
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I have to agree.
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DVD Profiler Unlimited RegistrantStar Contributorsugarjoe
Registered: March 15, 2007
Germany Posts: 374
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Agree 100% with Paul. As I said in another thread:

Quote:
If Invelos decides that a post has to be deleted than there is something wrong with the post in their eyes and the creator of the post needs to get a warning and/or a punishment otherwise they will need to continue to delete and delete and delete...
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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I agree also.
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,203
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Quoting surfeur51:
Quote:
Totally agree with all above. Deleting posts is an easy way for moderators to hide problems, but it solves nothing. And the fact that moderators hide themselves behind their anonymity, never give reasons of their deletions to the authors of the posts, and cannot be joined by private message make their action very frustrating for those who would really want to see things get better.

From my experience, this is SOP for commercial sites.  When I worked for MAXIS, we were not allowed to tell people who we were, never allowed to give more than a basic reason for the deletion/editing of posts and never, ever, were we allowed to have PM contact with users.

Quote:
But as this topic is about your role, won't it be interesting to have your own point of view ?? 

While it might be interesting, I wouldn't hold my breath.  As a moderator, he/she can't get involved with us.  His/her point of view should be shared with Ken and Gerri, as they are the employer, not us.
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We will teach it to them again.
Though it take a thousand years, we will be free.
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