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Invelos Forums->Today's Active Topics (Viewing topics with new posts in the last 24 hours)
Forum Topic Last Post
Desktop Technical SupportNew posts in this threadDVD Profiler hangs up on Refresh Updated Profiles  (1 2 )
Same for me, and likely everyone I guess. Sure I can make the popup go away, but I don't think it's downloading any new profiles.

Desktop Technical SupportNew posts in this threadI am having trouble with a fresh install of DVD Profiler on a new computer.
It appears to be an issue arising from the recent server migration. Many people are having this issue.


You can try the instructions from the knowledge base article titled "I'm unable to download the online profile list" to install an offline version of the profile list. You won't get the error the next time you start DVD Profiler, but if you close and restart the application, the problem comes back because the online version of the profile list is still broken.

Desktop Technical SupportNew posts in this threadI can't add titles anymore
Actually it only worked the first time. Now the popup window is back... (even though I can add profiles)

iOS Technical SupportNew posts in this threadI can't upload to online collection, but I can download
Quoting nanoron:
Try it again. I just had the same problem, but now it seems to work fine.

I did just now, but it didn't work.

Quoting nanoron:
Here's what I did after experiencing your exact problem. I don't know if it changed things but here it is. I connected my iiPad directly to my PC and synced. I then uploaded to the online database from my PC. I then downloaded it to my iPhone. Everything seemed to work on my iPhone so I tried again downloading and uploading from my iPad to the online database and it worked.

Okay, I'll try this then. Thank you.

Desktop Technical SupportNew posts in this threadYouTube link not working
I noticed the same problem but oddly the weblinks icon works and you can access Youtube and previews there.

Desktop Technical SupportNew posts in this threadA possible temporary solution
Never mind. Looks like Greyghost found a better solution here.

Desktop Technical SupportNew posts in this threadI CAN add new titles.
I tested renaming my OnlineList.dod and OnlineListSel.dod, and sure enough I could not download new versions of these, and could not add new titles. Renamed back and everything worked.

So it would seem that unless you have uncorrupted versions of these files, you're currently out of luck. 

Hopefully this will soon be fixed.

Desktop Technical SupportNew posts in this threadOnline Database
It apparently happens to everyone but if you close the "end of file" window it should work afterwards.

Desktop Technical SupportNew posts in this threadSOLVED: The Online System Is Currently Unavailable Or An Error Occurred  (1 2 )
It still doesn't work. No possibillity of adding titles as database is not available and a connection error pops up, not being able of updating profiles as the error "end of file" appears. Loading up to the database doesn't work either.

I wonder when all of this will be solved, it's now a week that I can't use the program.