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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Access Error ??
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DVD Profiler Unlimited RegistrantSgt Steiner
Registered: June 15, 2007
United Kingdom Posts: 5
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Hi

Having problem uploading my Profile to Online directory.
When I try to connect I get following mssg

"A File Access Error Occurred" and states it cannot access my Database ??

Was working fine until today :-)

Cheers
"And I will show you where the Iron Crosses grow........"
DVD Profiler Unlimited RegistrantSgt Steiner
Registered: June 15, 2007
United Kingdom Posts: 5
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Is there any issue with Uninstalling and re-installing DVD Profiler on Win 10 PC (I assume Online Database allows you to restore collection) ??
"And I will show you where the Iron Crosses grow........"
 Last edited: by Sgt Steiner
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,437
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Quoting Sgt Steiner:
Quote:
Is there any issue with Uninstalling and re-installing DVD Profiler on Win 10 PC (I assume Online Database allows you to restore collection) ??

Please don't make the fatal error that some people make and start deleting things and changing things before you have a good idea of what is going on. Profiler doesn't just stop working for no good reason. Reboot your machine, run some anti virus and just kind of kick the tires first. Is your hard drive full or did you recently install a new program, etc?

DVD Profiler is one of the most stable software I have ever used. If you mess with it, make sure that you have backed up your collection, and checked your network and your system for other issues (reboot usually helps).
Thanks for your support.
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 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSgt Steiner
Registered: June 15, 2007
United Kingdom Posts: 5
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Hi mediadogg

Yes loath to reinstall if not required but not able to discern problem causing issue

No change that I am aware of to my system since last time Profiler worked ?

The technicalities of the programme are beyond me as never needed to know beforr
"And I will show you where the Iron Crosses grow........"
 Last edited: by Sgt Steiner
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 138
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Does anybody has the Server Error in '/' Application error? When viewing your online collection you 'll see this error in your last added or top profile, in my case The Conan Chronicles Collection: Limited Edition. When viewing at your main screen with the 5 last added movies in your list, the last added one has a broken picture symbol.

Any solution to this problem?
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,578
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Quoting jurgen42u:
Quote:
Does anybody has the Server Error in '/' Application error? When viewing your online collection you 'll see this error in your last added or top profile, in my case The Conan Chronicles Collection: Limited Edition. When viewing at your main screen with the 5 last added movies in your list, the last added one has a broken picture symbol.

Any solution to this problem?

I don't see this problem in my collection, or in any other collection that I have checked, except yours. I would suggest that you run a database repair, then edit something in that profile (just so it's flagged as changed), then re-upload your collection. See if that fixes it.
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Gunnar
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 138
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It didn't help. There is a problem with that profile. I even deleted it, loaded up my collection again and the last  profile was now a profile that I've contributed today. I've added Conan again and again the broken picture and error occur.
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,267
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Quoting jurgen42u:
Quote:
It didn't help. There is a problem with that profile. I even deleted it, loaded up my collection again and the last  profile was now a profile that I've contributed today. I've added Conan again and again the broken picture and error occur.

There have been issues with individual profiles in the past, although that was corrupt images rather than totally broken, so potentially fixable by uploading replacement images.

If you share the UPC people can try downloading it to see if they get the same issue.
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 138
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The UPC/EAN is 760137-141594, it's the US release of The Conan Chronicles: Limited Edition
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,419
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I am receiving this error for the above profile (Conan Chronicles) as well as for UPC 786936900293 (Loki: The Complete First Season). The error shows not only in the online library, but when View Contributors is selected in Profiler for these.
Registered: February 10, 2002
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 138
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The problem is getting worse. Today I added 3 new purchases and they all have the error in "\" application  and the broken pictures symbol.
The 3 profiles are the Dutch profiles of the 4K releases of The Abyss, True Lies and Aliens.

Today I wasn't even able to acces the website at all and got this error page:

Cloudflare
Forbidden HTTP Response Code: 403
1fb31c48940000047301f92400000001
2024-04-24 19:09:21.428208218 UTC Tennis

I don't know what is going on lately. But since the last update everything seems to get wrong.
 Last edited: by jurgen42u
DVD Profiler Unlimited Registrantpiscesx
You're all going to die
Registered: May 17, 2007
Posts: 28
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I have this issue with German 4K release of The Abyss.
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