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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Refresh Updated Profiles
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DVD Profiler Unlimited Registrantstevedvd
Registered: May 27, 2007
Posts: 23
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For the past 2 weeks I have unable to refresh my profiles.  Is always tells me that everything is up to date.  I hardly believe there hasn't been updates in 2 weeks.  Has anyone else noticed this, or is there a problem with the site.  Would sure like to know.

Thanks,
Stevedvd
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,419
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Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.

This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.
Registered: February 10, 2002
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,267
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Out of curiosity what happens when you click add dvd? I've noticed the usual download you get when you do that errors out every time. It just flashes a red x to the left of pending very quickly before the downoad box goes away and brings up the box to enter the UPC.

When I then entered the EAN for the UK release of Thanksgiving it didn't bring it up. However when I went to the add by title window and typed the name in the release was there.

The only way I can get it to work properly is to do the ctrl refresh method greygost suggests.
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantMARKUS34E
Registered: May 22, 2007
Germany Posts: 2
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Hallo,

ja, das habe ich auch. Habe sogar den DVD Profiler komplett gelöscht und dann neu installiert. Bei der ersten Aktion DVD hinzufügen lädt er dann ja 10 Teile herunter. Als ich dann auf Sammlung aktualiseren ging, hatte ich ungefähr 20 Titel, die ich vorher nicht in der Aktualisierung hatte.
Ich hoffe das das Problem behoben wird
Quoting stevedvd:
Quote:
For the past 2 weeks I have unable to refresh my profiles.  Is always tells me that everything is up to date.  I hardly believe there hasn't been updates in 2 weeks.  Has anyone else noticed this, or is there a problem with the site.  Would sure like to know.

Thanks,
Stevedvd
 Last edited: by MARKUS34E
DVD Profiler Desktop and Mobile RegistrantStumpyBloke
Registered: May 17, 2007
United Kingdom Posts: 15
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Same issue here, for the same period.  I have to use the Ctrl method too.
DVD Profiler Unlimited RegistrantStar ContributorSpikyCactus
I have a Gold Star!
Registered: July 16, 2010
Reputation: High Rating
United Kingdom Posts: 518
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Big thank you greyghost (and really sorry if I've missed anyone else out for thanks) for this.  I'd never have stumbled across it in a million years. 
Do you ever find yourself striving for perfection with an almost worthless attempt at it?  Guttermouth "Lemon Water".  Also, I include in my Profiler database VHS tapes, audio DVDs, audio books (digital, cassette and CD), video games (digital, DVD and CD) and 'enhanced' CDs with video tracks on them, as well as films and TV I've bought digitally.  So I'm an anarchist, deal with it.  Just be thankful I don't include most of my records and CDs etc in it too; don't think I haven't been tempted...
DVD Profiler Unlimited RegistrantStar ContributorDarklyNoon
No Godz, No Masterz
Registered: May 8, 2007
Reputation: Highest Rating
Germany Posts: 1,945
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thank you, the CTRL workaround works like a charm
www.tvmaze.com
DVD Profiler Unlimited RegistrantStar Contributorcronosmantas
Cannon Film Lover
Registered: June 2, 2008
United States Posts: 36
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What is this "CTRL" work around? I can't see the post by this "greyghost" user everyone is thanking
Never judge a movie by its sequel or remake
DVD Profiler Unlimited Registrantstarwarstrek
boutique label enthusiast
Registered: June 22, 2007
Posts: 5
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Quoting cronosmantas:
Quote:
What is this "CTRL" work around? I can't see the post by this "greyghost" user everyone is thanking


Quoting greyghost:
Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.

This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.


I hope this helps you out, cronosmantas.
DVD Profiler Desktop and Mobile RegistrantStumpyBloke
Registered: May 17, 2007
United Kingdom Posts: 15
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Why is this still an issue? Are the devs aware of it do we know?
DVD Profiler Unlimited RegistrantWolfgang
Registered: May 12, 2007
Germany Posts: 1
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Thanks a lot! I've had the same problem for a few weeks and thanks to your advice I've been able to refresh the online profile list again.
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,490
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same here after weeks of no new download titles today using the control method  i received 12 .

thanks
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantMrVideo
Unix works!
Registered: July 22, 2007
Posts: 348
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Interesting, I never noticed this issue either. To think I was just curious about this thread and discovered the same issue.

18 profiles needed updating.
Mr Video Productions
If it isn't Unix, it isn't an OS :-)
DVD Profiler Unlimited RegistrantStar Contributorjurgen42u
Registered: May 22, 2007
Belgium Posts: 138
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I don t get any updates, even with the ctrl function. What i did was manually deleting the profiles in my database and then added them again in my collection.
DVD Profiler Unlimited Registrantollie501
Registered: May 12, 2007
Posts: 14
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Quoting greyghost:
Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.

This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.

Does this fix it permanently or does it need to be done every time the list needs refreshing? TIA!
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,621
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Quoting ollie501:
Quote:
Quoting greyghost:
Quote:
Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.

This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.

Does this fix it permanently or does it need to be done every time the list needs refreshing? TIA!


Done everytime. This doesn't fix the missing incremental files from the server side.
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